# Alerts

## About

Relay’s Alert APIs notify your Relay users of any urgent events. Whether you’re a hotel, and want to quickly alert your housekeeping team or you’re a hospital, and need to alert the EVS team when a room needs to be turned over - the Relay Alert API can make it happen.

With the Alerts API, notifications are sent to specified groups on your account with a custom Text-to-Speech message and, optionally, an acknowledgement. The API allows you to send notifications that are either an **Alert** or a **Broadcast**. Notifications are done through a simple HTTP API. This allows you to effortlessly integrate these notifications into your own platform with an HTTP request. For example, if you had a ticketing system, broadcasting a message on a group of devices every time a ticket is added is done with an HTTP request to the `/broadcast` endpoint at the time of ticket creation.

Learn more below about how you can create different groups on your account, as well as how to make these API calls.

## Workflow Groups

Workflow Groups provide a way to organize users on your account.

A group is a set of one or more users on your account. In order to create a group, simply navigate to your Relay Dash home page and click on the **Incidents** section to the left. From there, you should see **Workflow Groups** option. Next, select **Create Workflow Group.** After entering a name for your group, select **No Type** and then you should be able to see your empty group in the **Workflow** **Groups** section. After selecting your group, you can then use the **Edit Membership** option to the left to add or remove users from the group. 

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