FAQs

  • Do I have to bring my own cellular connectivity? No, we manage connectivity with leading cellular providers and include it on your devices.

  • Are Relay devices rugged? Our devices are rated IPX8, waterproof to more than 3 feet of water and dust resistant. Relay+ and RelayX are Military Standard Temperature, Drop, Vibration, Humidity and Fog certified (810G and 810H respectively).

  • How is GPS data transmitted? We provide Lat/Long coordinates updated as frequently as every 30 seconds (frequency is configurable)

  • Do you support Speech-to-Text and Text-to-Speech? Yes, we use our own proprietary algorithm to provide cloud-based text-to-speech and speech-to-text capability.

For questions on how to use your device or account management visit our Customer Support page.

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